With over 300 registered implementation projects, Microsoft Dynamics 365 doesn’t hold any secrets for us.

Therefore, your organisation’s goals are in good hands. With our implementation, you experience all the advantages of Dynamics 365. And not only that. Based on years of market-specific experience, we add future-proof services. Services you may not have thought of yet, but do invite you to go that extra mile.

Customer-focused strategy

We start with strategic advice based on the knowledge we acquire about your organization and the playing field. It’s not so much about technology. We look at your organizational goals, the customer processes and the culture of the organization. From that point on, we support your organization and in realizing your customer-focused strategy. Then we start mapping the technology. Sometimes we modify the processes, and other times the technology: together we decide.

Microsoft Power Platform, Dynamics 365, Azure AI and modern workplace

Microsoft platform

We believe in the Microsoft platform. The innovations of Microsoft Dynamics are in line with the digital transformation that organizations have to deal with. Dynamics 365 offers a scalable, flexible and online CRM platform with standard functionalities in apps that you can easily switch on and off. These parts, like Dynamics for Sales, Marketing, Field Service or Customer service, optimally support your business processes. Customization is possible, but the Microsoft technology approach keeps it simple and controllable at all times.

Adoption

Getting a user to embrace a solution is an important success factor for the project. Understanding the added value and a considerable user-friendliness are decisive factors for a smooth transition to the new system. That is why we develop special adoption plans for your organization. We are involved in communication concerning the change and give Change Management and User Adoption workshops to attain the desired, customer-focused behavior. In addition, we are the only Microsoft-certified training center in The Netherlands with two dedicated trainers involved in Dynamics 365 training.

Support & Innovation

We stay close, also towards the end of the project. That phase, our HyperCare phase, is even very important. Are there any problems we can easily solve? Our Support & Innovation team is there for you. We support you in case of incidents, new Microsoft releases, maintenance, and we like to give the speed of technology a boost. In addition, we like to work on innovations for your organization. Can we, for example, add a new business process to the CRM? Are you looking for a marketing solution or do you want to get started with chats? We like to contribute to these processes.

Would you like to know more? Contact Linda!

+31 (0) 342 427 090

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