We start with strategic advice based on the knowledge we acquire about your organization and the playing field. It’s not so much about technology. We look at your organizational goals, the customer processes and the culture of the organization. From that point on, we support your organization and in realizing your customer-focused strategy. Then we start mapping the technology. Sometimes we modify the processes, and other times the technology: together we decide.
Support & Innovation
We stay close, also towards the end of the project. That phase, our HyperCare phase, is even very important. Are there any problems we can easily solve? Our Support & Innovation team is there for you. We support you in case of incidents, new Microsoft releases, maintenance, and we like to give the speed of technology a boost. In addition, we like to work on innovations for your organization. Can we, for example, add a new business process to the CRM? Are you looking for a marketing solution or do you want to get started with chats? We like to contribute to these processes.