This course gives a general understanding of Dynamics 365 for Marketing and its various features. You will review 7 main sections including: Segments and List Management, Marketing Pages, Lead Management, Email Marketing, Customer Journeys, Event Management, and Survey Management. You will also see how to integrate each of these areas into one another to form a cohesive marketing ecosystem.

This course helps prepare you for exam MB2-719.

Subjects

  • Introduction to Dynamics 365 for Marketing
  • Segments and List Management
  • Marketing Pages
  • Lead Management
  • Email Marketing
  • Customer Journey
  • Event Management
  • Survey Management

Prior knowledge

For this training it is important to be at least familiar with Customer Relationship Management (CRM) and the usage of Microsoft Dynamics 365 for itself.

Location

This CRM training can be done in the training room at CRM Partners in Barneveld or at your office. For courses on site, sufficient training space is required. Do you prefer a training on site? Please contact us for available dates and conditions.

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Subjects

  • Microsoft Dynamics 365 Marketing
  • Marketing segments
  • Marketing automation
  • Leads
  • Marketing Insights

Data

On request