The four days Fast Track training for Microsoft Dynamics 365 for CRM is suitable for consultants, developers and administrators. The training provides a total view of the functional possibilities of Dynamics 365 and how Dynamics 365 can be adjusted.

After this training you are able to become a certified CRM professional. The training is a preparation for the following exams:

Microsoft exam

MB-200

Microsoft Dynamics 365 Customer Engagement Core

More about MB-200

Participants will learn the functionalities of Microsoft Dynamics 365 for CRM. You will become a good sparring partner for your management team in advising them about the technical and functional possibilities of Dynamics 365 during the CRM selection phase. You will also be able to discuss the CRM system with the supplier’s consultants during the implementation. Information that is regularly provided in 6 days will now be done in just 4 days. Finally, the course also enables you to adjust Microsoft Dynamics 365 according to your organization’s wishes. You can, for example, change fields, charts and reports.

You can also follow this course online.

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Subjects

  • Relationship management
  • Marketing process
  • Sales process
  • Service process
  • Customization and configuration of Microsoft Dynamics 365 for CRM

Data

March 8 – 11
April 12 – 15
May 17 – 20